From design to production and sale, Pioneer Bear Camp provides a maximum of care and dedication to every product we make, and our warranty is no different. In April 2018, we have introduced the Pioneer Explorer™ Lifetime Guarantee for all reservoirs, backpacks, and accessories.

The Pioneer Explorer™ Lifetime Guarantee covers all reservoirs, backpacks, and accessories from manufacturing defects in materials and workmanship for the lifetime of the product.

Pioneer Bear Camp will replace or refund any manufacturing defects in these products free of charge. The Pioneer Explorer™ Lifetime Guarantee does not cover damage caused by normal wear and tear, accident (lost /stolen), combat damage, improper care or cleaning, non-standard usage or negligence. Product must be purchased from an authorized Pioneer Bear Camp source like Amazon, eBay, our store to be eligible for a warranty claim.



The term Lifetime refers to the lifetime of the product and this doesn’t mean your lifetime or ours, but rather the lifetime of the components, fabrics and materials. While we choose the very best materials available to make our products as durable as possible, all materials degrade over time with use and exposure to the elements and a product’s lifetime is a function of how much use it gets and how well it is cared for and not by how old it is.

Visit Pioneer Bear Camp Warranty for more information.


Upgrade from 120-Days Warranty to our special Lifetime Warranty offered by Pioneer Bear Camp. You just need to complete the form below with your Full name, Email address and your Order Number / ID.  If you purchased our products on Amazon, then you can find the Order Number to your orders tab, otherwise find the order number to your account here